This application enables the opening and closing of one-time code locks without the need to contact the helpdesk, ensuring an efficient, secure, and traceable process for drivers, bank employees, and technicians

The challenge

Utilizing locks with one-time codes on ATMs and other cashpoints greatly enhances security. However, the processes involved in managing these codes can be cumbersome and burdensome for helpdesk staff and drivers, especially if they are required to communicate these codes manually during the opening and closing of cash machines.

The solution

With ATMFuse OTC, drivers, technicians, or bank employees gain access to a lock opening app, simplifying the retrieval of one-time codes securely and traceably via their smartphones or handheld devices. This significantly alleviates the burden on the helpdesk and reduces both working hours and costs. Back-office personnel can manage access rights and restrict lock access based on time windows, routes, and users, while maintaining constant oversight of all lock openings.

Your benefits

Easy retrieval of opening codes via mobile device and transmission of closing codes

Increased efficiency, reduced workload for employees, time and cost savings

Security and traceability of all openings

User and authorisation management with time windows

Who can benefit?

Banks

Cash-in-transit companies (CITs)

Independent ATM deployers (IADs)